FAQ2016-10-14T16:13:13+00:00

FAQ’s

You don’t have to pay customs fees nor import sales taxes.
The warranty will be processed by us and we offer complete service for the pfSense hardware.
Furthermore, we are official pfSense Select Partner and in steady and direct contact with pfSense.

Yes, if you are a company which is outside of Germany (but part of the European Union) you don’t have to pay VAT.
Simply give your VAT ID during the checkout and you won’t have to pay any sales taxes for your order.

If your company is based in a country which is not part of the European Union (Switzerland, Norway, …) VAT has to be paid at delivery. For the exact tax rates please contact your country’s customs authority.

Yes, usually all pfSense models are in stock and if not, we receive new supplies twice a week.

Voleatech offers:

  1. System Migration of Data to pfSense Systems
  2. Extended Warranty for pfSense
  3. pfSense Advanced Replacement
  4. pfSense Support with or without contract
  5. pfSense Administration with or without contract
  6. pfSense Implementation
  7. Network Conception and Implementation
  8. Individual Solutions

We will handle the warranty and we take care of the exchange directly at Voleatech. Additionally we offer warranty extension and pfSense Advanced Replacement programs.

Every order from us includes a Voleatech support ticket and you receive two pfSense tickets per pfSense device. Additionally you can buy support tickets at Voleatech at any time.

You can only use the pfSense support ticket (2 incidents/device) at pfSense USA.

  1. The SG pfSense units have a pfSense label, the RCC Netgate boxes have a Betgage logo label on the box.
  2. The additional price is used for pfSense’s development.
  3. The preinstalled version on the SG pfSense hardware already has optimizations applied in the background which make the system faster.
  4. The included support tickets in the US and in Germany (Voleatech) are only included in the SG version – not in the Netgate version.

The warranty for all pfSense models is 12 months and the guarantee is 24 months. You can buy extended warranty packages or advanced replacement service at Voleatech.

Voleatech IT Solutions is a leading network, Linux and pfSense specialist from Germany. The company is specialized in the implementation of complex networks and IT infrastructures, the administration of server landscapes for medium-sized enterprises as well as in cloud solutions. Based on the expertise in the IT sector, Voleatech offers individual support and high-performing IT solutions to create complex technology landscapes primarily for medium-sized enterprises all over Europe.

Product Comparison Table

 

 SG-1000-redSG-2220SG-2440SG-4860SG-4860 1UXG-2758XG-1540-front
ModelSG-1000SG-2220SG-2440SG-4860SG-4860 1U SG-8860 1U XG-2758 XG-1540
CPUTI AM3352 ARM
600 MHz
Intel Atom®
1.7 GHz 2-Core
Intel Atom®
1.7 GHz 2-Core
Intel Atom®
2.4 GHz 4-Core
Intel Atom®
2.4 GHz 4-Core
Intel Atom®
2.4 GHz 8-Core
Intel Atom®
2.4 GHz 8-Core
Intel Xeon®
2 GHz 8-Core
RAM512MB DDR32GB DDR3L4GB DDR3L8GB DDR3L8GB DDR3L16GB ECC16GB ECC
Storage4GB eMMC4GB eMMC8GB eMMC
30GB mSATA SSD
128GB mSATA SSD
32GB eMMC
128GB mSATA SSD
4GB eMMC
128GB mSATA SSD
120GB SSD (RAID 1)
64GB eMMC
128GB mSATA SSD
120GB SSD (RAID 1)
120GB SSD
120GB SSD (RAID 1)
120GB mSATA SSD
120GB SSD (RAID 1)
Ports2x 1GbE2x Intel 1GbE4x Intel 1GbE6x Intel 1GbE6x Intel 1GbE

2x 10GbE SFP+
3x Intel 1GbE
1x Intel 1GbE RJ-45/SFP

*4x Intel 1GB

2x Intel 10GbE
2x Intel 1GbE

*4x Intel 1GB
*2x Chelsio 10GB SFP+

Best UsedSOHO Network
Remote Worker
SOHO Network
Remote Worker
Small Business
SMB Network
Gigabit Speeds
Medium Business
SMB Network
Gigabit Speeds
Medium Business
SMB Network
Gigabit Speeds
Medium Business
Large Business
Branch Offices
Medium Business
Large Business
Branch Offices

 

5% Discount on all pfSense-Products until 31.12.2018. Enter EOY18 in the Shopping Cart. Dismiss