You don’t have to pay customs fees nor import sales taxes.
The warranty will be processed by us and we offer complete service for the pfSense hardware.
Furthermore, we are official pfSense Select Partner and in steady and direct contact with pfSense.
Yes, if you are a company which is outside of Germany (but part of the European Union) you don’t have to pay VAT.
Simply give your VAT ID during the checkout and you won’t have to pay any sales taxes for your order.
If your company is based in a country which is not part of the European Union (Switzerland, Norway, …) VAT has to be paid at delivery. For the exact tax rates please contact your country’s customs authority.
Yes, usually all pfSense models are in stock and if not, we receive new supplies twice a week.
- System Migration of Data to pfSense Systems
- Extended Warranty for pfSense
- pfSense Advanced Replacement
- pfSense Support with or without contract
- pfSense Administration with or without contract
- pfSense Implementation
- Network Conception and Implementation
- Individual Solutions
We will handle the warranty and we take care of the exchange directly at Voleatech. Additionally we offer warranty extension and pfSense Advanced Replacement programs.
Every order from us includes a Voleatech support ticket and you receive two pfSense tickets per pfSense device. Additionally you can buy support tickets at Voleatech at any time.
You can only use the pfSense support ticket (2 incidents/device) at pfSense USA.
- The SG pfSense units have a pfSense label, the RCC Netgate boxes have a Betgage logo label on the box.
- The additional price is used for pfSense’s development.
- The preinstalled version on the SG pfSense hardware already has optimizations applied in the background which make the system faster.
- The included support tickets in the US and in Germany (Voleatech) are only included in the SG version – not in the Netgate version.
The warranty for all pfSense models is 12 months and the guarantee is 24 months. You can buy extended warranty packages or advanced replacement service at Voleatech.
Voleatech IT Solutions is a leading network, Linux and pfSense specialist from Germany. The company is specialized in the implementation of complex networks and IT infrastructures, the administration of server landscapes for medium-sized enterprises as well as in cloud solutions. Based on the expertise in the IT sector, Voleatech offers individual support and high-performing IT solutions to create complex technology landscapes primarily for medium-sized enterprises all over Europe.